DEBORAH COLLIER
GBTry to solve it yourself first! Worked with Money Solvers regarding my 2018 taxes. Once you give them your money, all contact ceases with them. They will not answer phone calls or emails. During the process, I kept providing information that was already given to them. No attention to detail whatsoever! There was no reduction in my tax payment and I seriously and honestly feel that they did not work on my behalf to get one. Now I'm stuck paying them along with my tax bill. If you can, please try to negotiate with the IRS or any agency on your own. Hindsight is 20/20 and if I can save anyone money by not hiring them, then my working with them was well worth it.
Lydia Moreno
GBThis review is only about my last…Ruth Reyes This review is only about my last representative Ruth Reyes. She work diligently to ensure all my questions and concerns were answered. She called when she said she would and she always responded to my emails. Thank you Ruth. Again, this is only about Ruth, not my experience as a whole.
Lucy
GBThese people have helped me for two… These people have helped me for two years now and they are super professional, friendly and kind. Tax Analyst, Anthony Crossley, is always prompt, respectful and professional. I don't know where I would be without him!
Raymond Lemons
GBSorry we did this. They will not return my emails. They have a significant amount of my money. All communication from them has stopped. We will be looking for a refund. Unconsciousble treatment and not related to what I was promised. Five days later still no contact. I was promised manager intervention, that hasn't happened. All communication has stopped from their end. This will get a canned response, no fixes. Imagine still no call or no fix, I want my money back!
Jae G intentionz
GBRuth Reyes was top notch and extremely… Ruth Reyes was top notch and extremely professional. She was very responsive and got the job done. I'm giving it a 4 because she represents the company and the business, and as feedback as a whole, the rest of the team should support Ruth on being just as responsive as she is. I've reached out to other agents and had to wait (X) amount of days to hear from someone else regarding a different concern. Ruth as a individual is great though.