Vanessa and Virgil Watson
GBI have not been contacted about whether… I have not been contacted about whether or not my taxes have been filed. I have completed my last payment and still no email or phone in the last month. Is this company in business to help people or what? Please pay my money back if you have not done the work.
Dawn Jett customer
GBI cant recommend this organization I cant recommend this organization. I believe I was grossly over charged for the services I received. My representative does not return my calls or emails. I recommend looking for a local accountant to assist. After speaking with another organization I found the charges would have been 1/8th of what I'm paying MoneySolver. I gave them a 2 because they did negotiate payments with the IRS and refiled one tax year. All in all huge waste of money.
Wendi Bullock
GBI had to wait almost 1 year for any… I had to wait almost 1 year for any results. Results are extra penalties and interest because of the long response time. I owe more now than I did a year ago because of the response time. I would have done better contacting the IRS myself.
Raymond Lemons
GBSorry we did this. They will not return my emails. They have a significant amount of my money. All communication from them has stopped. We will be looking for a refund. Unconsciousble treatment and not related to what I was promised. Five days later still no contact. I was promised manager intervention, that hasn't happened. All communication has stopped from their end. This will get a canned response, no fixes. Imagine still no call or no fix, I want my money back!
Lucy
GBThese people have helped me for two… These people have helped me for two years now and they are super professional, friendly and kind. Tax Analyst, Anthony Crossley, is always prompt, respectful and professional. I don't know where I would be without him!