These people have helped me for two… These people have helped me for two years now and they are super professional, friendly and kind. Tax Analyst, Anthony Crossley, is always prompt, respectful and professional. I don't know where I would be without him!

Ruth Reyes was top notch and extremely… Ruth Reyes was top notch and extremely professional. She was very responsive and got the job done. I'm giving it a 4 because she represents the company and the business, and as feedback as a whole, the rest of the team should support Ruth on being just as responsive as she is. I've reached out to other agents and had to wait (X) amount of days to hear from someone else regarding a different concern. Ruth as a individual is great though.

Total scam Total scam. Signed up with them 10 days ago after being turned over to collection by the IRS explaining that I had a window before communication was due to that collection company. I was told they could get to work immediately and keep this off my credit and work out payment arrangements and yet all they have done is taken my money and eaten up the clock, putting me in an even worse bind than before. The only follow-up they offer is automated emails telling me they will be in touch.

WARNING! I FEEL TOTALLY ROBBED BY THIS COMPANY AND AM IN MORE TROUBLE THAN I WAS WHEN I OPENED AND PAID THEM. TOTALLY DUPED BY SALESMAN WHO SAID THEY WOULD SOLVE MY ISSUE, BUT MY ISSUE WAS NOT HANDLED AT ALL SINCE I AM STILL IN THE SAME BOAT. THEY WON'T GIVE A REFUND (HAS TO BE DISCUSSED WITH TEAM) THEY REFUSED BECAUSE THEY CLAIMED THEY FULFILLED THEIR JOB" IT SHOULD NOW FORCED TO SPEND TIME AND MONEY TO TAKE LEGAL ACTION FOR NOT FULFILLING THEIR CONTRACT. IN DEALING WITH THE STATE TAX ISSUE FOR ME. STATE TAX DEPT. SAID THEY WERE NEVER CONTACTED BY THEM, I WAS RECENTLY GARNISHED FROM MY SOCIAL SECURITY CHECK PUTTING ME MORE IN DEBT. I CALLED COMPANY AND TOLD CASE WAS COMPLETED YET NEVER RECEIVED ANY PROOF, DOCUMENTATION OR NOTIFICATION OF NEGATIVE RESULTS OR ARRANGEMENTS, (THEY COULDN'T BE FOUND IN MY FILE AT THIS TIME). JUST TOOK MY MONEY AND FILED ME AWAY. ONLY SUGGESTION WAS TO CALL THEIR CUSTOMER CARELESS DEPARTMENT. TO RESEARCH MY ACCOUNT. I'M A PERMANENTLY DISABLED PERSON TRYING TO MAKE IT BY ON A MONTHLY CHECK THAT DOESN'T COVER THE COST OF LIVING.

I started a case in November I started a case in November. I have placed many calls, and emails and still no status update One person responded only to tell me he would inform the Supervisor. I am going to put a stop payment on the deduction I would like my money back The response is for a lack of better words b ———/ You say that you get results 4 months no results Yet you keep debiting my account