HORRIBLE!!!..DO NOT SEEK THIS COMPANY… HORRIBLE!!!..DO NOT SEEK THIS COMPANY FOR HELP!!!!...YOU HAVE BEEN WARNED!!!!

They kept asking for money to get… They kept asking for money to get started and then I had fees monthly to pay kept getting the run around after I sent all the info requested they even said they will mail me paper work they submitted to the IRS and I have not gotten anything after I have fully paid all there fees and no I’m being contacted by the IRS again. It’s Been more than a year and I’m back to square one

I've had an excellent experience… I've had an excellent experience working with Vaughn Martin at Fidelity! He's been there for me 100% right from the start. He's always responded to my emails & text message immediately. He's always explains the situations thoroughly anytime I was confused or didn't understand. I felt I was in great hands and he was genuinely there to for me and listened to me when I needed to vent. I'm very grateful to have had him as my Case Manager! Thank you so much

So far so good still in progress -

Waste of time and money I started this process in June of 2018 and the process is finally complete. Between state and federal I owed about ten thousand dollars, I went to fidelity believing they'd significantly lower what I owed. After investing a year and over 3300.00 dollars in Fidelity Tax Relief, I still owe ten thousand dollars. I wish I could say my experience was like the others, but it wasn't. They concluded by telling me that I had to set up a payment plan. I could have done that by myself for free. David Lazaro had me convinced that there would be a noticeable difference. I may owe one or two hundred less after working with Fidelity, but again, I invested over 3300.00. It wasn't worth the time and effort, copying pay check stubs, bank statements, bills on several occasions. This was a terrible and embarrassing experience for me.