I can't really give a opinion until my… I can't really give a opinion until my case has been settled

so far they have done what they've… so far they have done what they've said. although contact is minimal i'm guessing that is just due to the slow process. they have gone above and beyond as far as financial payments. they are expensive and i hope i get my money's worth. everyone i talk with there is always nice and very helpful, especially my case manager Yesenia.

I've had an excellent experience… I've had an excellent experience working with Vaughn Martin at Fidelity! He's been there for me 100% right from the start. He's always responded to my emails & text message immediately. He's always explains the situations thoroughly anytime I was confused or didn't understand. I felt I was in great hands and he was genuinely there to for me and listened to me when I needed to vent. I'm very grateful to have had him as my Case Manager! Thank you so much

Requesting documents I believe requesting a 2:days notice (really just 1 day) to submit documents is a short notice - because the request was to submit documents next day by 8:30 am Pacific time zone, and I live in a central time zone. Meaning - the request was really a 1 day notice.

I'm a type of person that doesn't trust… I'm a type of person that doesn't trust to many people in business. Employees at Fidelity tax relief are very professional but also down to earth. Curtious, polite, and definitly know their job. Kinda like asking your friend to do your taxes. Someone you can trust to get the job done right, and someone who cares about your tax problems. Thank you Fidelity ( Nadia )