Anonymous
GBKelly was very professional Kelly was very professional. She was polite and walked me through the entire process with ease. God bless Kelly and Branch. I am happy to stay as a loyal Branch customer with the help of Kelly. Keep up the good work.
Mary Pekar
GBI deleted the previous review and would… I deleted the previous review and would like to post a new review. I was very impressed with the customer service I received this week. I was contacted by Branch and was able to get a new policy that suited our needs. Everyone was very helpful, and worked with us to get the info and policy we needed. Very, very pleased with Branch.
Simi
GBJames Duncan goes above and beyond Since Branch was a new I was not certain about how smoothly things would go if I was to get into a car accident or if I need anything. Recently I was involved in a car accident, and Branch took care of the other party and me very fast. Unlike other insurance companies that makes you wait before they call you back, Branch is not like that when I called every time they would answer. I have to brag about James Duncan, he sounds like a sweet, genuine, down to earth type of guy, every time I called with a concern he would find out and get back with me within 20 mins the earliest or end of the day at the latest, the way he made me feel in making certain decisions and walking me through the process is one of the major reasons why I will stick with Branch. I hope don’t get into a car accident again but if I do I hope I get James again!
MARGARET ZOMBRO
GBAraceli Gonzalez Araceli Gonzalez, what great customer service! She helped me get a new policy at a great price that I can afford and I’m very thankful for that!!! She was patient and understanding overall she’s awesome:))))👏
Patricia Woods
GBI spoke with Vanna Mosley I spoke with Vanna Mosley. She was an extremely excellent agent. She gave me quotes, patiently waited while I gathered information. She was great assisting me get insurance for my home and auto. Thank you Ms Vanna