Friendly Friendly, spoke clear English, took time to find best price, sent over declaration to change insurance.

Raised from $947 to $1492 no claims but… Raised from $947 to $1492 no claims but demanded roof be replaced. Then when you have a claim Tammy took two moths to tell me to go kick rocks kept making excuses kept calling me the wrong name too. Then trying to even communicate was a nightmare my agent even said it’s like they don’t want policies anymore.

Very positive experience The whole process of filing a claim for my car accident was very simple and straightforward. I filed it at night and the next morning an agent was already in contact with me. They requested pictures of the damage to provide a first quote. In a matter of one week I received a check in my mailbox so I could take the car in a body shop to get it repaired. They also helped me to get my deductible paid by the other driver’s insurance because it was his fault (mini tort in Michigan). I received frequent updates from the agent guiding me through the process. The repair shop also claimed with them additional parts for the repair and no problems or delays were reported.

Araceli Gonzalez Araceli Gonzalez, what great customer service! She helped me get a new policy at a great price that I can afford and I’m very thankful for that!!! She was patient and understanding overall she’s awesome:))))👏

Devon Brock is terrific! Devon Bronk is terrific! I worked with her on March 11, and again to resolve my challenges today, April 16. I find that she respectfully listens to fully understand client concerns, she manages client questions and concerns efficiently and effectively, and she speaks well of Branch Insurance!