Horrible company Horrible company. We went to Brazil for 7 weeks in Jan and February and prior to coming back we contracted Covid. We had to pay a $600 penalty to the airline to get back. We filed a claim with Faye and provided all the documentation they asked for including medical bills. We still have not been reimbursed. Do not go with this company!!

Our guide/driver to the Holland… Our guide/driver to the Holland windmills exposed us to his upper respiratory infection and 4 out of five got it a week before returning home and still have it. One of us (me) has been to the ER. Are we still covered by Faye when we return?

Rough seas three my husband out Rough seas three my husband’s back out, aggravating a previous injury. We had to leave the ship halfway through our cruise. The Fayr customer service team was able to tell us how to make that happen safely and as securely as possible, given that we disembarked in an undeveloped, emerging country. I would like to thank all the folks at Faye who guided us through this process until we arrived safely home.

Travel Insurance in Israel I'm in Israel - it's been easy to get full travel insurance through the app and communication has been exceptional. They helped me find the nearest urgent care and let me know exactly what to do to file a claim. Then followed up with me via email to see how I felt! I didn't end up going to the doctor and haven't needed a claim (thank goodness). But so far, I will continue to use Faye for my travel insurance needs just based on my initial interactions.

Had to try Faye because I saw them… Had to try Faye because I saw them everywhere in the news. Was a great purchase process and enjoyed their team checking in mid-trip. Lived up to the hype.