Peggy Chubb
GBOur guide/driver to the Holland… Our guide/driver to the Holland windmills exposed us to his upper respiratory infection and 4 out of five got it a week before returning home and still have it. One of us (me) has been to the ER. Are we still covered by Faye when we return?
Steve Williams
GBExcellent customer service I have had occasion to contact Faye a couple of times now. In each case I was immediately in touch with a real person. There were no bots for me to fight my way through. Each person that I spoke with was friendly and was able to solve my problem quickly and easily.
Gary Smith
GBWorking with Faye is easy Working with Faye is easy. The coverage offered is excellent. Fortunately we didn’t need the services this time, we have in the past - that experience was so good we’ll keep using Faye for our future travels
David
GBHorrible company Horrible company. We went to Brazil for 7 weeks in Jan and February and prior to coming back we contracted Covid. We had to pay a $600 penalty to the airline to get back. We filed a claim with Faye and provided all the documentation they asked for including medical bills. We still have not been reimbursed. Do not go with this company!!
Carine Mink
ILTravel Insurance in Israel I'm in Israel - it's been easy to get full travel insurance through the app and communication has been exceptional. They helped me find the nearest urgent care and let me know exactly what to do to file a claim. Then followed up with me via email to see how I felt! I didn't end up going to the doctor and haven't needed a claim (thank goodness). But so far, I will continue to use Faye for my travel insurance needs just based on my initial interactions.