Terry Malzi
GBOUTSTANDING SERVICE The quick and thorough response and the friendly service was more then expected. The person who answered our questions was very nice and personable.
Sandy Anastasi
GBRough seas three my husband out Rough seas three my husband’s back out, aggravating a previous injury. We had to leave the ship halfway through our cruise. The Fayr customer service team was able to tell us how to make that happen safely and as securely as possible, given that we disembarked in an undeveloped, emerging country. I would like to thank all the folks at Faye who guided us through this process until we arrived safely home.
Carole Coleman
GBMy first experience with Viking… My first experience with Viking Cruises. The Viking Staff were very helpful and looked out for their guests. I would definitely do another cruise with Viking. Many couples have had long experience. On this trip was a couple who had taken 15 cruises because they had always experienced good times and good experiences.
Maxine Bodson
GBFaye is the way to go. My refund was given in about a week ....when I first submitted my claim I receive an email almost immediately! I called today to check on it..and as I was speaking to Erica ..a notification came thru that my refund was there she is the nicest c/s person I ever had and I will definitely use Faye in the future !!
Gary Smith
GBWorking with Faye is easy Working with Faye is easy. The coverage offered is excellent. Fortunately we didn’t need the services this time, we have in the past - that experience was so good we’ll keep using Faye for our future travels