customer
GBThe person who helped me was… The person who helped me was knowledgeable, caring and persistent in finding a plan that worked for my family.
Mary Cox
GBGOOD CUSTOMER SEEVICE The woman that helped me was cordial and gave me good service. She was able to handle my request quickly!
Rebecca S
GBVery happy so far! Heidi was my sales rep and she was phenomenal. According to my dentist, I need 7k in dental work. After running all the codes through two separate discount plans, contacting my dentist to find out if they still accepted discount plans, and mailing me a list of dentists, I am really happy. The cost of my work has been discounted down to 4k. Well worth the price and excellent service!
Ed lupo
GBDidn’t receive my id card in the mail When I called to renew my plan I asked about a hard copy member id card and if I could get one. I was told they are now being made in plastic and I would receive one in the mail within about 1 week. I called back after two weeks because I didn’t receive my card and was told by the dental plans rep that the card was never ordered. He then confirmed an order was then placed and I would receive the plastic card in the mail. Representative training is needed on this topic.
Gin
GBOverall I'm very satisfied Dentalplans.com sincerely saved my household over 1k the first year of using it. I went with the Aetna DP complete care pack which includes other health perks like free Tele health visits. I with the dermatology teleheakth was included but overall I'm satisfied and did renew my plan for another year.