Ed lupo
GBDidn’t receive my id card in the mail When I called to renew my plan I asked about a hard copy member id card and if I could get one. I was told they are now being made in plastic and I would receive one in the mail within about 1 week. I called back after two weeks because I didn’t receive my card and was told by the dental plans rep that the card was never ordered. He then confirmed an order was then placed and I would receive the plastic card in the mail. Representative training is needed on this topic.
customer
GBGreat Alternative to Insurance I've used the same dental clinic for years, and this plan has made no difference in how I am treated. It is just as good as ever. The only possible negative is having to pay at the time of service, but I've not needed any costly services yet. I believe that I am saving money by using this discount plan as opposed to traditional insurance.
customer
GBThe person who helped me was… The person who helped me was knowledgeable, caring and persistent in finding a plan that worked for my family.
customer
GBI was given a price with a discount but… I was given a price with a discount but I was charged more and discount was never applied. Not sure if I will continue
Dick Faulkner
GBWhile my experience is not extensive While my experience is not extensive, I must say that my contact with the reps was and is Plesant and helpful. I did receive too may phone calls to renew my plan way before it was due, but I realize that is just dong business. All in all, it was good.