Dick Faulkner
GBWhile my experience is not extensive While my experience is not extensive, I must say that my contact with the reps was and is Plesant and helpful. I did receive too may phone calls to renew my plan way before it was due, but I realize that is just dong business. All in all, it was good.
PH
GBMaking a Plan renewal Making a Plan renewal, everything was smooth and didn't have to wait long for a rep. whom. was courteous and efficient. (can't remember name)
Ed lupo
GBDidn’t receive my id card in the mail When I called to renew my plan I asked about a hard copy member id card and if I could get one. I was told they are now being made in plastic and I would receive one in the mail within about 1 week. I called back after two weeks because I didn’t receive my card and was told by the dental plans rep that the card was never ordered. He then confirmed an order was then placed and I would receive the plastic card in the mail. Representative training is needed on this topic.
customerTodd Burkholder
GBWas happy to take advantage of the 10%… Was happy to take advantage of the 10% discount! It helps offset the the cost of my dental cleanings and gives an overall discount on most needed procedures. The lady on the phone was very kind and helpful and knew and understood what she was selling! It is not insurance it is a discount plan! A reduced fee plan! For me I get most of my money back on saved fee’s! Or let’s say a discount on the charge! It all depends on each individual situation on how much you can save! It has work for me! I happy with my savings to this point!
Charles
GBWinston was such a pleasure to work… Winston was such a pleasure to work with. I was renewing my plan to take advantage of a 10% discount but it wasn't working on my new plan. He helped me get a great discount for being a loyal customer and I renewed my plan for the next two years. Great Customer Service!! Thank you Winston.