A bus hit a rented car A bus hit a rented car. The investigation has been going on for 3 months and there is no information or answers. I will advise my clients to contact SURE insurance agency. Do not deal with these guys. You will only get problems and no claims payout. Therefore, I will most likely prohibit my clients from accepting insurance from Bonza if they have it.

Slow customer support The first time I tried to purchase it the website had some error but the money was taken. I contacted support because I wasn't sure if I was insured or not as no confirmation email arrived. It took several hours until I got an answer so it turned out I was driving without insurance... I had to call the bank to cancel the transaction and do it again the following day. Bonzah should have a phone number available for emergency not just send and email and they will get back to you at some point

Quick response Im very happy to say that even though I didn't keep the insurance because the rental car place would not except online insurance but I was refunded very quickly I will definitely use your insurance when I can get a rental car Thank you very much Tim hatcher

Easy to order and easy to change when you need to Not only was it easy to order the insurance, but when I decided I ordered more than I thought I needed I filled out the online form and they responded within a few hours, even on the weekend, and refunded me the difference without issue or needing to explain myself further. Plus, when I showed my email with the policy numbers to the rental car agent he said what Bonzah charges is far less than what they would charge at the counter (Enterprise in my case). I will absolutely use Bonzah again.

Great service Excellent service and great customer service.