Heather G Heather G. was more than amazing. She handled my call with ease. Helped me reinstate my policy with no hiccups. Thank you Heather !

Ellyn was an absolute pleasure to deal… Ellyn was an absolute pleasure to deal with and I honestly loved her energy on the call. Great customer service skills

Heather is the Ultimate Best customer service person I ever spoke with at good2go Have been a happy customer for years since 2013 & had to Renew my policy and reinstate it because it had labs by a couple of days I was driving in the car I pulled over and Heather was on the phone I had my identity stolen in September and everything locked down Heather stayed on the phone as I said it on the middle Consol till I drove like 8 miles in order to get to somewhere stable that I can try to East sign because my phone would not let me she was so pleasant she didn’t wanna hang up she was very rude patient I felt so bad I have never met More patience understanding and caring customer service agent in my ears were good to go the way I did with Heather she is a godsend and an angel

New Customer That’s Great2Go! Good2Go is legit! For a completely online operated insurance company their customer service is lovely :) I had a problem with my payment processing and every time I would input for a call back, they called back within 10 minutes! I had the pleasure to speak with Ellyn and simply put she needs a raise! She was very understanding with my issue and patient. She’s a great listener and just makes your BIG issue feel like a small bump in the road. I trusted that she would figure it out, she did :)

Can never access my account Can never access my account. Website never works via mobile or computer, making me have to add a fee for making payment via phone. The price of my policy goes up every six months for the same coverage no extra perks or anything. Meanwhile some people I ask say theirs never increases. Customer services never has a resolution or responds to email but can take a payment.