Customer
GBCan never access my account Can never access my account. Website never works via mobile or computer, making me have to add a fee for making payment via phone. The price of my policy goes up every six months for the same coverage no extra perks or anything. Meanwhile some people I ask say theirs never increases. Customer services never has a resolution or responds to email but can take a payment.
Jess G
GBEllyn F is the best Ellyn F is the best, hands down! She was so professional and patient with me. She made the process of starting my policy simple and comfortable. 5 stars across the board!
Timothy Dempsey
GBEllyn was an absolute pleasure to deal… Ellyn was an absolute pleasure to deal with and I honestly loved her energy on the call. Great customer service skills
Marina franceschini
GBHeather G is the best!!! Firstly, this company offered me the BEST price out of 10+ companies. With 2 at fault accidents and a careless driving ticket I was able to get full coverage for 2 thousand LESS than every other company offered me. Secondly, Heather G is amazing!!! It didn’t feel like a robotic transaction. She was attentive and very helpful. Spent over 30 minutes on the phone with me helping me get my situation sorted out. One of the best customer service experiences I’ve ever had.
Samantha Gonzalez
GBThis was by far the best customer… This was by far the best customer service I’ve ever received. Ellyn Fallon was incredibly helpful, efficient, punctual and professional. I couldn’t have asked for a better experience. I am very pleased.