Laylaa Shaw
GBNew Customer That’s Great2Go! Good2Go is legit! For a completely online operated insurance company their customer service is lovely :) I had a problem with my payment processing and every time I would input for a call back, they called back within 10 minutes! I had the pleasure to speak with Ellyn and simply put she needs a raise! She was very understanding with my issue and patient. She’s a great listener and just makes your BIG issue feel like a small bump in the road. I trusted that she would figure it out, she did :)
Customer
GBCan never access my account Can never access my account. Website never works via mobile or computer, making me have to add a fee for making payment via phone. The price of my policy goes up every six months for the same coverage no extra perks or anything. Meanwhile some people I ask say theirs never increases. Customer services never has a resolution or responds to email but can take a payment.
Shyla Reese
GBEllyn Your rep. Mrs.Ellyn was beyond helpful, my experience with your associate was greatly appreciated!
Timothy Dempsey
GBEllyn was an absolute pleasure to deal… Ellyn was an absolute pleasure to deal with and I honestly loved her energy on the call. Great customer service skills
Jazz
GBExtremely helpful Extremely helpful, kind, and patient during our call. This is my first time getting car insurance, and she walked me through the process with ease. She answered the million questions I had and spoke in a soft voice to help me better understand what she was explaining. She deserves a raise.