Jess G
GBEllyn F is the best Ellyn F is the best, hands down! She was so professional and patient with me. She made the process of starting my policy simple and comfortable. 5 stars across the board!
Cyndi customer
GBHeather is the Ultimate Best customer service person I ever spoke with at good2go Have been a happy customer for years since 2013 & had to Renew my policy and reinstate it because it had labs by a couple of days I was driving in the car I pulled over and Heather was on the phone I had my identity stolen in September and everything locked down Heather stayed on the phone as I said it on the middle Consol till I drove like 8 miles in order to get to somewhere stable that I can try to East sign because my phone would not let me she was so pleasant she didn’t wanna hang up she was very rude patient I felt so bad I have never met More patience understanding and caring customer service agent in my ears were good to go the way I did with Heather she is a godsend and an angel
Customer
GBCan never access my account Can never access my account. Website never works via mobile or computer, making me have to add a fee for making payment via phone. The price of my policy goes up every six months for the same coverage no extra perks or anything. Meanwhile some people I ask say theirs never increases. Customer services never has a resolution or responds to email but can take a payment.
Terence Lovelace
GBMrs. Ellyn Fallon ⭐️⭐️⭐️⭐️⭐️ Your associate and representative Mrs. Ellyn Fallon was amazing with helping me straighten up my policy perfectly while being a mom. She had her hands full with her new baby and was still able to get me taken care of like 123. She is definitely one of THEE best employees Good2Go has! She is indeed a ⭐️⭐️⭐️⭐️⭐️ employee and sales representative!!!
Jazz
GBExtremely helpful Extremely helpful, kind, and patient during our call. This is my first time getting car insurance, and she walked me through the process with ease. She answered the million questions I had and spoke in a soft voice to help me better understand what she was explaining. She deserves a raise.