Renata
PTAmazing Customer Service I just set up my insurance + for my team, and for now, I can say that Michal has been incredible. He answered all my questions and presented the best option for me and my teammates. We feel very comfortable and informed about traveling with Insured Nomads.
Sara
KEAmazing Customer Service! I have been so impressed with this company since I originally signed up a year ago. Every time I reach out to my representative he responds immediately and is incredibly helpful. I honestly don't know where I've ever received such great customer service. Thank you!!
JustAnswer Customer
GBThe person contacting me via email… The person contacting me via email addressed all of my questions efficiently and effectively.
customer
VNterrible customer support Called to get information (I've never used travel insurance and had a lot of questions) and left a message. I received a response via text a week later saying they had an emergency and were unable to help me. Exact response was "I would suggest you look online for travel insurance. Try a company like Travel Guard."
customer
THFilling application was a little… Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used midnight tonight until departure home. Talked to agent and they confirmed ok to buy while already in Thailand.