A.Z
PTefficient but pricey Making the insurance was really easy but I would expect a brief explanation about what to do incase of... or how exactly the insurance works. the FAQ are not clear enough on those issues. Eventually I didn't need to operate the insurance so I don't know how efficient is the claim process. A bit pricey..
Laura Holland
GBNever received declaration of coverage Never received declaration of coverage, customer service did not respond to multiple inquiries.
Jordan Miles Kaplowitz
GBAlex from Customer Service Alex from Customer Service was extremely helpful with answering my questions and doubts. With his help, I was able to successfully purchase the insurance. I'm grateful, thank you Alex.
customer
GBPurchase experience is lacking Purchase experience is lacking You have a great header with different colors but nothing that shows me what fields are missing. You have fields with muted colors and bold colors visually it doesn’t follow guidelines to ensure a good user experience. I had to guess what I missed because you made fields almost dissapear. There are standards for how to create a effective form for a reason and you experience is very lacking.
Alexa Loustalet
GBJenny is Awesome! Jenny was incredibly responsive. I initially reached out via the chat and within minutes she emailed me. In only 1-2 emails she uncertified the issue and resolved it. Could not have asked for more.