Ta’Ron
GBReimbursement on tire rotation and oil change. Recently got my car’s tire rotation and oil change with the reimbursement option. I wasn’t too sure how it worked but customer service told me that the digital card was my reimbursement and I could use it online within 30 days although the email says it has to be used within 7, and that it can be used multiple times until the balance is $0. That helped a lot to know that for future references.
Patricia Keith
GBReceived first oil change quickly from… Received first oil change quickly from jiffy lube, they called confirm me as a customer I was only there 20 min. Also free of charge there were other minor things I need, I was informed, one critical thing please get better on customers need to speak to a live person. The elderly does not do portals well
Raquel
GBCUSTOMER SERVICE IS A PLUS! The dealership I frequent for my oil changes, spoke highly of the customer service person he communicated with when asking about the free oil change. He wanted me to know how nice the woman was on the phone, so I’m passing that information on to you.😊 Thank you
Jesse Ray Adams
GBProtect my Car Sucks I've been needing my car repaired since the first of this month. I wouldn't recommend them. They've been dodging us, putting us on hold for hours on the phone, and won't call the shop to ok the repairs trying to make us pay the bill so they won't have to. And we've never missed a payment in 3 years. Terrible customer service
Allegra
GBPMC is great PMC is great! They are quick to approve repairs, within hours, not days. The repair shop is very happy because they were paid immediately. Didn't have to wait weeks, like they do with some companies. Overall I am very pleased and grateful to my insurance company for telling me about PMC.