NO ICE:… This review is for my Frigidaire refrigerator. The repairman was very good at letting me know approximately when he would arrive. He quickly found the problem while my icemaker isn't working. Parts would have to be ordered , thus a return visit is necessary. I look forward to having ice again in the near future.

Washer Repair The Technician kept his appointment and was very professional. He arrived with the needed parts, and the job took 30 mins.

water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

New Coverage I was called after inquiring about coverage after being unhappy with AHS's price increases and the representative, Jim Lambright, was amazing. He went through all of the coverage details and offered solutions to save me as much as possible.

Plumberology texted me that they were… Plumberology texted me that they were able to come a day earlier. Their communication was excellent. The technician, David called to inform me he was a 1/2 hour out. He was neat and efficient and would request him if I needed them again.