Quick response to your problems! This reviwe is not by Lowell Walker. My name is Carol Ebling Choice Warranty was quick to send a repairman for my broken washer. Michael worked very hard and got my washer working after 2 visits. However I'm concerned that my washer is making a very loud noise when it spins. I hope it's just the new parts....we'll see.

Our AC went out Our AC went out. We called that evening and we had it reparied before noon the next day CHW had a tech contact us in less than an hour

The repair man was very good The repair man was very good. However your decision to give me Lowes gift cards for one third of the replacement cost is not acceptable. According to our agreement you would fix or replace the unit, not giving me gift cards.

Avoid This Home Warranty I wish I would have researched this company more before paying for a home warranty. Once my experience started to seem sketchy I found others complaining about this company and how unlikely it is for them to cover repairs. So I've canceled the warranty and they claimed a refund will be sent. I called their customer service line to explain the original account used to set up the warranty can't receive the refund and their service rep hung up on me. Hopefully you do your due diligence on this company before purchasing a warranty.

For the recent issues I had with my AC… For the recent issues I had with my AC and Dryer, I was pleased that the techs were assigned within a few days. Dryer part was fixed during that visit. During my AC visit I was told the issue was with my damper, which I learned was not covered with my warranty plan. I did end up working with the company/tech they had assigned and paid out of pocket.