April
GB6 Weeks and Still No Technician Assigned I put in a claim for a ceiling fan that stopped working. The claim was submitted on March 14. Today is April 30, I have made multiple phone calls and sent several messages through the online claims portal, and they keep telling me they will contact me when a technician is assigned.
Nathan
GBAvoid This Home Warranty I wish I would have researched this company more before paying for a home warranty. Once my experience started to seem sketchy I found others complaining about this company and how unlikely it is for them to cover repairs. So I've canceled the warranty and they claimed a refund will be sent. I called their customer service line to explain the original account used to set up the warranty can't receive the refund and their service rep hung up on me. Hopefully you do your due diligence on this company before purchasing a warranty.
Jim
GBCan't say enough about Choice Home Warranty's sales rep! Can't say enough about Choice Home Warranty's sales rep Brandon Jones! A sales rep you don't mind talking to! Available, courteous, knowledgeable, patient and efficient! As a multi-year, multi-home customer, he was very willing to work with me to find the best coverage, term and price to suit my needs! I have had other home warranty companies in the past that have not come near the coverage vs. price as Choice does! Regarding their service response, I especially like the ability, with their approval, to contact local service providers as I live out in the country and often times I can find a serviceman quicker than Choice! Something most companies don't offer!
MR R
GBFinally called in and let Warranty solution to canceled my Choice home warranty Today is the happiest of my life I have called choice home warranty but it took me three hours just to cancelled my warranty policy number 326696163. This is the worst warranty ever I would or will never ever associate or buy this carbage warranty. They told me that they will cancelled it but they were surely try to have me stay with them but hell to the no. Their customer service sucks. When my washer was down it took them one month or more to finally send me replacement by giving me money but the money they gave will never be able to buy one washing machine. Most of the claim that Iput in they always find a loophole trying not to pay the service because it was on warranty so look out for this fake warranty . Good bye worst warranty I’mglad I’m not part-of your worst warrant. Thank god
Angela Rotondi
GBFor the recent issues I had with my AC… For the recent issues I had with my AC and Dryer, I was pleased that the techs were assigned within a few days. Dryer part was fixed during that visit. During my AC visit I was told the issue was with my damper, which I learned was not covered with my warranty plan. I did end up working with the company/tech they had assigned and paid out of pocket.