Urgent Policy Modification My son's university needed a modification to the Insurance Policy. I called and my call was answered immediately by a person - not a recording or a robo-menu. I followed up on a call the next day, same quick answer. They had my issue, my name, my son's name and policy on top of their minds and had issued a modification immediately, but the e-mail failed to arrive the previous day. I am happy I chose PSI and will continue to choose them in the future.

Odette was very polite and listened… Odette was very polite and listened very well. As a customer service representative she was very efficient in terms of making me feel valued and cared for. However she wasn't able to help me with a solution which was actually beyond her scope and means, so I don't blame her for that. Odette deserves 5 star but I took away 1 star because PSI could do better by offering multi-year health insurance coverage. I would appreciate if PSI have multi-year (1 month - 3 years) health insurance coverage for international students because in some programs and schools they demand that we have 3 years (or equivalent to our program duration) health insurance coverage so that our visa papers are approved for 3 years. I would appreciate if PSI could consider this option in the interest of international students who need it. I am a current client and registered for 1 year (max coverage) and top tier insurance. And I plan to stay with PSI for the duration of my program. Thank you!

Asking help I was in a problem to waive my University Health Insurance by putting some information about PSI, then i called customer service for help then she halped me a lot by giving step by step information untill i got everything. That was very helpful for me. Thanks a lot for such kind of great help.

Great service The service is fast and effective, I had a concern for my insurance, and it was solved fast.

Change my coverage date They promptly solve my problem, changing my coverage date in little days.