Urgent Policy Modification My son's university needed a modification to the Insurance Policy. I called and my call was answered immediately by a person - not a recording or a robo-menu. I followed up on a call the next day, same quick answer. They had my issue, my name, my son's name and policy on top of their minds and had issued a modification immediately, but the e-mail failed to arrive the previous day. I am happy I chose PSI and will continue to choose them in the future.

5 stars Customer services - PSI My son is a J1 International exchange student ,enrolled for Spring semester 2024. While there is a health plan by the university , PSI has a few options available with very competitive pricing. The best bang for buck, so to speak. And throughout the enquiries, Ms Daisy from PSI gave impeccable customer services. Knowledgeable , courteous and patient. A wonderful experience.

Wow customer service blows me away! Wow customer service blows me away! I bought a wrong plan out of panic and I called PSI and had the pleasure to speak with Odette! Her courtesy and kindness made my day and makes me consider getting a plan with PSI once I become eligible! Such great impression about the company already with their customer service!

Karla was a delight to speak with Karla was a delight to speak with. She genuinely wanted to help, provided frequent updates and was very quick to solve my issue.

I was helped by Madesin I was helped by Madesin; my niece was applying for loan and we needed to clarify some information. Even though I called over the weekend, and was connected to Madesin in a minute. There was hardly a hold-time. Once connected, Madesin was polite but thorough and efficient. She understood my questions, clearly provided the information, and even waited for me to confirm that what she told me helped me solve my problem as I filled out the form on their website. Overall an excellent service.