Rajen Nathwani
GBVery easy communication Very easy communication. Quick response and turnaround d
Jolyn Cripps
GBThey are very understanding They are very patient and understanding. I didn't check my email for days after their responses (even a week one time), and I know most other companies would have closed the case due to lack of response. They did not, and they didn't even pressure me to hurry up or forfeit my claim. I absolutely love this company.
Jeremy O
GBWhen crap happens, it's so nice when things go smoothly... 4 days start to finish, Exactly the experience I was hoping. Highly recommend! Dropped my phone and cracked screen Weds night. Filed the claim the next day, along with the submitted pictures of the damaged phone as detailed in my policy. Claim was literally approved with minutes. Referred to the local Ubreakifix for the repair on Friday. Paid out of pocket just under $320, and immediately turned in receipts to AKKO, and was fully reimbursed today less my $49 deductible. Plus text and email support was surprisingly fast to respond to all my questions along the way. Very impressed.
nathan dahl
GBThe transaction was seamless The transaction was seamless, everything took hours vs days or months as I have experienced with others. There was never any kick back on any of the damage and they just cared about my device getting fixed.
Jonathan Vasquez
GB2nd claim done with no complaints This is my 2nd claim done with Akko and I have no complaints overall getting my daughters phone repaired. I found a guy that literally fixed the screen in 15 mins. I submitted the receipt and was reimbursed immediately. It takes a little work on your end but at $9 a month compared to $17 with tmobile, I have no issue taking a pic or 2 and waiting a bit for a reply.