2nd claim done with no complaints This is my 2nd claim done with Akko and I have no complaints overall getting my daughters phone repaired. I found a guy that literally fixed the screen in 15 mins. I submitted the receipt and was reimbursed immediately. It takes a little work on your end but at $9 a month compared to $17 with tmobile, I have no issue taking a pic or 2 and waiting a bit for a reply.

Exceptional service and Affordable plans… I recently had the pleasure of using **Akko's services**, and I must say that I am thoroughly impressed. From start to finish, my experience was exceptional. 1. **Customer Service**: The staff at Akko were friendly, attentive, and knowledgeable. They patiently answered all my questions and provided helpful recommendations. It's refreshing to deal with a company that genuinely cares about its customers. 2. **Quality of Service**: Akko's service was top-notch. Whether it was a repair, maintenance, or a new installation, they handled it with professionalism and expertise. I felt confident that my needs were in capable hands. 3. **Affordable Pricing**: One of the standout features of Akko is their reasonable pricing. In an industry where costs can quickly escalate, Akko provides competitive rates without compromising on quality. I appreciated that they were transparent about their charges, and there were no surprises when the bill arrived. 4. **Timeliness**: Akko completed the work promptly, respecting my time and schedule. They arrived as promised and efficiently carried out the necessary tasks. 5. **Overall Satisfaction**: I can confidently say Their commitment to customer satisfaction, combined with fair pricing, makes them a standout choice. In summary, my experience with Akko was outstanding. If you're looking for reliable service, friendly staff, and affordable prices, look no further than Akko. They've earned my trust, and I'll be a loyal customer.

Love it I’ve had them for about a year now. Luckily I did. I was robbed on vacation and one item broke. They paid me really fast for my MacBook, iPad and computer monitor. Just like any other place they ask for documentation and proof but if you’re not hiding anything then it’s easy. Also payments and take a few minutes to arrive to my PayPal. I think this has better than asurion. I had them before making the switch

They are very understanding They are very patient and understanding. I didn't check my email for days after their responses (even a week one time), and I know most other companies would have closed the case due to lack of response. They did not, and they didn't even pressure me to hurry up or forfeit my claim. I absolutely love this company.

Akkos service is incredible Akkos service is incredible. Every time I’ve filed a claim it’s quickly approved and I’ve been able to get my device (a MacBook Pro and various iPhones) repaired or replaced without a hiccup. The customer service team replies to any questions promptly and are always very helpful and courteous. I couldn’t recommend them more! If you have devices you care about, get Akko insurance!