When crap happens, it's so nice when things go smoothly... 4 days start to finish, Exactly the experience I was hoping. Highly recommend! Dropped my phone and cracked screen Weds night. Filed the claim the next day, along with the submitted pictures of the damaged phone as detailed in my policy. Claim was literally approved with minutes. Referred to the local Ubreakifix for the repair on Friday. Paid out of pocket just under $320, and immediately turned in receipts to AKKO, and was fully reimbursed today less my $49 deductible. Plus text and email support was surprisingly fast to respond to all my questions along the way. Very impressed.

Terrific 2nd Experience Akko impressed me yet again with their prompt and empathetic service when my headphones were stolen from my college gym. The claim process was quick and hassle-free. Transparent communication throughout made the experience stress-free. Highly recommend Akko for their efficiency and customer dedication. As an Akko member for 3 years would highly recommend it to my friends and family.

Buyer beware Buyer beware! Stay far away from this company. There is no phone number or live person to talk to right away to deal with any issues. I canceled my plan, and they have yet to refund my account. I had to dispute the transaction with my bank.

From dispair to faith Tbh, I have had a string of bad interactions with many businesses, I was becoming jaded. I signed up for AKKO after doing research beforehand and then purchasing my new phone. I hope my dilligence would be rewarded somehow rather than not. Fast forward 2 months later, my phone was stolen by thieves at a festival who were running an entire operation. Really sad and they should be caught. I put in my claim to AKKO and provided ALL the information I obtained and set myself up for success. They told me what they needed, I gave it to them, they were EXCELLENT on timing and communication, they followed through, and it was a seamless experience. THANK YOU AKKO. Restored my faith in businesses.

Another amazing experience! I had to file my second claim and they went above and beyond my expectations! I’m blow away by their level of attention to detail in order to come to a resolution for my claim. I can’t express enough how amazing they have been in helping me during the difficult times of getting my devices repaired or replaced.