Mick Perdue
GBNo followup. When I initially worked with Jake to navigate an overwhelming Medicare process I was very pleased. This year I needed to make changes to part D because of rising costs to premiums and Rxs. Victoria made recommendation but after a couple weeks never heard back from her. I know folks move on but someone could have taken get place to follow up and contact me. I was declined a couple times and wasn't sure how to proceed on my own so I kept my existing coverage without making changes. No followup almost cost me coverage.
susan
GBdisappointed I have always dealt with go medigap for the past 9 years. My medigap insurance rate was going higher than I preferred to pay so I called to see if there was another insurer with a cheaper rate. He found a company and I was cautioned to choose the rate and plan I wanted so I choose N rather than G. Overnight I changed my mind. When I called back the following day and spoke with the same agent I was told that change would need to go through his supervisor. There was no followup from that point going forward. The insurer refused to switch me from N to G I had to go through your company. I called but no followup and after several days switched to another broker.
Whit49
GBHeidi was excellent in providing with the perfect Plan and Provider Heidi was excellent in providing us with the best alternatives to our current Medicare supplement plans. Very informed, friendly and courteous. She was able to quickly access alternative plans/providers to give us a great comparison to our current UHC Plan F. Our goal was savings without giving up any benefits or coverage. Plan F to Plan G was not only an excellent choice, but it saves us almost $2,000/year. Heidi guided us through the application process and worked with on the follow up in getting us approved. Great job!
Manny
GBTop-notch service for years now. Gomedigap has been our go-to place for Medicare Supplements for years. They are always helpful and proactive about getting the least expensive plans for us. They make it easy to change carriers when a change is needed. I recommend them to anyone on Medicare.
Customer
GBAshley Allison is fantastic Ashley Allison is fantastic. She follows up within a day, calls yearly to be sure we have the best, most cost-effective coverage and does all this while being so very pleasant. GoMedigap is a great company that I refer to everyone. Thanks for the great customer service.