Lisa
GBMedical emergency while traveling When you buy travel insurance it should cover what is stated. It shouldn’t be a long, drawn out process. Having to re-submit every few days with more information, or expanding on the information already given should not be part of the process. After weeks of this process when they decide to reimburse you for your expenses, it doesn’t let you submit how you want your reimbursement. They just send a check in the end. I may or may not add this insurance to any further trips.
Linda Hall
GBWe had to cancel a cruise because my husband had an injury that required surgery We had to cancel a cruise because my husband had an injury that required shoulder replacement surgery. When I filed the claim, I sent copies of the doctor’s diagnosis and plan of action. I received an e:mail in a few hours saying the claim had been reviewed and accepted. After I sent the info for my bank account, the money was there the next day. I will ALWAYS use this company for any travel in the future!
Peter Hyman
GBSmooth and Easy Submissions I found the entire electronic process smooth and easy. If all your documents are in order (this IS key) and they are in files, submitting them is easy. Communications, while automated, were succinct and clear. From initial claim to full payment was around a month. We were very satisfied.
Billy S
GBWorked hard to get my refund once I… Worked hard to get my refund once I sent in all of the proper paperwork.
Lynn Johnson
GBGreat results! First time any travel insurance claim was approved for us. Others were always finding loopholes to get out of paying. Not Aon! We will be using them for all our travel insurance needs from now on.