Carla Burke
GBAon Affinity was very easy to work with. -
Michael Jarry
GBI could not believe how easy it was to… I could not believe how easy it was to submit the claim. It's important to have you paperwork in order like anything else. The cruise company was very helpful in giving us the correct paperwork to submit . I have always purchased the insurance but first time I used it and it was awesome!!! The payment was received within 24 hours of submitting claim. Remarkable
Mercedes Fraser
GBStranded in NYC - Aon Saved the Day! My husband and I ended up stranded in NYC after a week long vacation. We didn't have anything bu tour backpacks - we were terrified and knew this could end up being quite the unexpected expense! Luckily we had trip insurance and filed a claim through Aon. It was easy to do and had an incredibly impressive turnaround time. We fully recovered all of our expenses due to our trip delay and I will ALWAYS travel with trip insurance from now on!
CYNTHIA HARDIN
GBPROMPT ATTENTION Our medical claim was submitted by the cruise boat medical department directly to the company. We didn't need to do anything. The claim was paid in full a few days after we returned home. I will always use AON. Highly recommended!
Dd
GBexcellent customer service They were fast and efficent. Customer service was easy to get ahold of and explained the process they even sent me email with link to the documents I needed. the process to file was easy. they were very quick at responding. they did great at communication on status of the claim.