Debra Jerome
GBI dealt with Aaron Howard for both mine… I dealt with Aaron Howard for both mine and my wife's supplement insurance and drug plan for Medicare. Aaron was extremely helpful and knowledgeable about the products and never once tried to push a product on me that I did not need or want. A very pleasant experience with Aaron for a not so pleasant need. I look forward to his support in the future. Bill & Debra Jerome
Robert Sesco
GBAgent: Cole Kraft On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications, and prior to hanging up the agent said, given her health at 70 years of age, he felt confident that Underwriting should approve. He calls back in half an hour and confirms that, indeed, underwriting HAS approved. I call back the next day to apply for my own Plan F with the same agent, but he cannot be reached so they connect me to Underwriting who informs me that my wife has been declined. I hang up and attempt to reach Cole Kraft. I leave a message. I leave a text message. As of this date July 25, 2022 I have nothing but crickets. Use your own judgement as to whether this review reflects on Great Southern or Agent Cole Kraft, but this has been our experience.
SARAH BENJAMIN
GBGreg Block did an outstanding job… Greg Block did an outstanding job dealing with all the kinks in the path to my new policy and helping me zero in on what I needed - just in time!!! Many thanks! this in spite of the poor telephone technology redirecting calls from Chris to my voicemail instead of my phone. I couldn't keep in contact with Chris, therefore. Calls to him went directly to company voicemail. NOT HELPFUL!!!!
Daniel R Meredith
GBThe agent Rosemary The agent, Rosemary, was extremely enjoyable to deal with. She was well versed in Medicare coverage available. Her recommendations were spot on and she was very patient in answering all our questions, getting us signed up, and saving money. Our experience with Rosemary could not have been any better.
LUANN RAGER
GBMy agent - KRISTOPHER HERBST My agent, Kristopher Herbst, is fantastic to work with. He patiently waited for my approval for Social Security/Medicare so he could help me with selecting a good supplement plan that fits my needs. He waited a long time (more than 3 months!) and kindly checked in with me frequently to see how I was getting along with my application. Today, it finally was time for him to help me. I am so thankful for Kristopher's assistance. I would give him 62 stars if I could! He is a great asset for your company. He is kind, very helpful, and most of all patient. Cloning him would be to your benefit! Thanks to Kristopher and your company for everything! My experience with Kristopher and Americo/Great Southern Life was supposed to show 5 stars, not one...OPERATOR ERROR!