Exceptional Customer Care Specialists! My experience with the customer care specialists has been amazing thanks to their fast replies and quick action towards what I needed to change in the insurances I purchased. The customer service in this company is great!

Trawick management was so helpful Trawick management was so helpful in assisting us in sorting out an issue that came up with a recent claim. I especially want to thank Lupe for her help and professional handling of our situation. We had to cancel a trip due to illness and are happy to say that we will be receiving a full refund. We will definitely be using Trawick to insure all our international trips in the future!

This company went above and beyond to… This company went above and beyond to assure me that even though my travel plans were a few miles short of 100 — their policy would cover the cost of my very expensive hotel if I have to cancel. Kathy, the representative with whom I spoke, was kind, thorough, and clear.

Speedy Refund With No Red Tape In my original request for my trip insurance refund the company explained clearly what I needed to submit and provided the necessary link. Christine, the agent u dealt with directly, acted quickly to approve and submit my refund. And, she was prompt and courteous when responding to several follow-up questions I asked her. I would definitely use this company again.

Good Support Travel Insurance taken with Trawick over a year ago. Three times we cancelled our flights due to health issues and received credits from the airlines. Customer service reps have been great throughout. Since we do not know when future plans will work, they offered to refund the premium and then did it which will simplify things until we rebook.