Great experience if you want to spend your money and never see it again Two of us were travelling together so we purchased insurance at the same time. For some reason this meant that one policy was issued for the two of us (we didn't realize this until later). Later on, I had some minor inconvenience and had to go see a doctor. Submitted all the papers I got to Trawick International afterwards. But they kept asking for more documents which I would somehow have to get from the doctor in a language I don't speak. So I decided not to spend any more time on it and drop the whole claim. It felt like Trawick International didn't even take a look at all the stuff I sent them. Later on, we got enrolled into the state insurance. So when we wanted to cancel our policy they told us that as a claim was filed we are not eligible for any refund. Mind that the claim process was never completed as I abandoned it because they kept asking for documents and it was an endless timesink. And the other person couldn't get a refund either as she was on the same policy as it turns out. So yeah. Great experience. Good customer service does not look like this.

No extraneous chatter No extraneous chatter, explained when he put me on hold then apologized when he returned, and I QUICKLY accomplished my goal of the call.

I recently applied for medical… I recently applied for medical insurance with Trawick International and had a positive experience overall. I was particularly pleased with their customer service. Although I had to call them myself as I didn't receive the promised callback, my insurance issue was resolved fairly quickly.

Do not hesitate! Get Trawick Travel Insurance! I have always been hesitant about travel insurance, but I’m so grateful I finally started using Trawick. Getting Trawick insurance was a lifesaver for our Hawaii trip! Our flights got completely changed through the airline, and we had to completely rebook putting us in a real financial bind. Luckily, with all the appropriate paperwork, I submitted a request, and got refunded through Trawick due to the trip delay. We will be getting travel insurance through Trawick for every trip we go on from now on!

Outstanding Customer Service Christine of Trawick International's administrative services promptly and thoroughly replied to my e-mail questions regarding my travel insurance coverage for an upcoming trip. Her response was very polite and straight forward. I am very satisfied with the ease of contacting Trawick International. There never seems to be any trickery like I encountered with other insurance companies in the past.