Dont believe positive reviews i rarely do reviews but this company and customer service is terrible. It takes weeks and multiple follow ups to get one reply and when they do reply it is useless. Don't believe there reviews as most are done by people with only 1 and 2 reviews signaling bots. Look at any other rating site they are terrible

Customer Service I recently had the pleasure of talking with Vince. The moment I connected with him, Vince displayed an exceptional level of professionalism and expertise. He knew exactly what I needed as I, was a bit confused about what was needed. Vince's guidance me through the process and took the time to thoroughly answering my questions and addressing any concerns I had. Thanks to Vince's guidance, I was able to get it done. TNANKS Vince!!

The customer service is immeasurable The customer service is immeasurable. I had an issue with my policy that I could not figure out. I called, spoke with Alisha, and she was able to resolve my issue immediately. Alisha was patient, professional and very courteous. It is rare to receive that level of service these days. biBERK, a Berkshire Hathaway Company, tailors your policy for your specific business needs. I highly recommend BiBerk

Humans answer the phone at biBerk Justin was very helpful and transparent. I appreciate his patience and the way he broke things down into simpler terms. I'll take the human customer service experience over automated customer service any day.

Derek Fees was the best! Derek Fees was awesome. I had a quick time frame to get my new E&O done, and he did it quickly and thoroughly and most pleasantly. I recommend him highly!