Don't count on this insurance for theft. I had signed up for velosurance for my Radmini 4. Turns out that after questioning the wording in the policy around bike theft, my bike is not covered. Had I not questioned the policy I would have been out 1600.00 if the bike was stolen. It's pretty weak insurance that doesn't protect against theft of bike locked to the back of my Jeep’s spare tire and hitch rack with a Pewag 12mm Security Chain and a Abloy PL350 padlock which sits in a secured parking garage where only someone with a key can enter the garage and there's a camera right beside the Jeep. I am not sure how much more secure I could make it.

Run by complete a-holes. This company sends me constant unsolicited spam emails, when I finally told them to f*** off, someone named Dave Williams emails me pretending to be so offended by my language. Within minutes, I'm getting hit with spam calls/emails from places I've never seen before. Fairly certain this Dave Williams submitted my info to spammy web forms to "get back at me" for having the gall to tell them to stop emailing me. Total d-bags Edit: I stand by my original comments.

Velosurance - Two claims - both paid - happy client In three years I made two Velosurance claims and both were paid within a week and for exactly the cost of repair to my bike. I ride an $8k bike and having insurance helps me sleep better at night knowing that this insurance will reimburse me if someone broke into my garage and stole my bike. Highly recomend you don't ride a high value bike without insurance..

We absolutely love velosurance We absolutely love velosurance! Perfect for our Rad power bike my husband had an accident and they were so helpful and took care of us quickly! We recommend to Everyone!!!

Required for bike racing I have been using Velosurance for a few years now and have received nothing but top-notch service. Thankfully I have only had to file claims a couple of times and each time I have received very fast reimbursements for both medical and bike repair costs. I would recommend them to any bike racer.