Unbelievably Good Bought an insurance policy on a new e-bike on a Sunday. I couldn't tell you why I chose to do that, I've never had a bike stolen or crashed, and I tend to take my chances on things just working out. But this time I didn't. Good thing, too, because someone stole it two days later on the following Wednesday. The claim was accepted and a check issued on Thursday. I was expecting some pushback on the process, but there was none. I sent in a photo of the bike and the cut lock, a copy of the police report and a signed statement, and that was it. I will never again own a bike without having it covered by Velosurance.

Velosurance / Markel has not processed… EDIT: Thank you to the person who responded for perfectly illustrating what dealing with Velosurance is like. Zero concern or respect for the customer. --- Velosurance / Markel has not processed policy cancellation despite multiple requests. Additionally, they've continued to bill me after confirming that my policy cancellation was processed. Additionally, they're billing me extra for a minimum premium that I believe in good faith was satisfied much earlier.

Required for bike racing I have been using Velosurance for a few years now and have received nothing but top-notch service. Thankfully I have only had to file claims a couple of times and each time I have received very fast reimbursements for both medical and bike repair costs. I would recommend them to any bike racer.

Excellent coverage and claim processing! I had a claim following a bike crash, for bike repairs, bike shorts, and helmet. While I was focused on my own recovery, Velosurance quickly processed the claim, allowing me to return to cycling without any hassle. Their initial sign up was easy and their pricing was better than I could do through my homeowners or any other provider. The people I dealt with were knowledgeable and friendly. I’d highly recommend Velosurance to anyone who owns a bike.

Cyclist happy with claims process I was extremely satisfied when I had to file a claim for an accident that damaged my bike frame. After submitting the bike shops report and estimate, a check arrived in the mail within a few days. I also appreciate having roadside service available. They clearly are an honest and reputable company.