My experience today was with customer… My experience today was with customer service & web support. I spent quite a while on the phone with Alexis trying to get into my account to file a claim for my pet. She was very knowledgeable, made several adjustments & walked me through making adjustments myself. She was able to get everything fixed & I could successfully file claims again. She was extremely patient, well spoken & friendly. My experience is first class!

Pets are family My family has been with Nationwide Pet Insurance for over 20 years. Because of this insurance we have never had to say the word no to our trusted vets. When we seek veterinary care we look for the best in the field. Our pets are family and because of Nationwide we can give them the best life possible.

I couldn't be happier with the coverage… I couldn't be happier with the coverage my Dory has. She's a Labrador and is extremely active, which can lead to some mishaps. Having Nationwide coverage has provided us with the best coverage. Her maintenance drugs (heartworm and flea and tick treatments) are covered. Her yearly physicals and those occasional mishaps are covered. Dory tore her ACL and we have coverage, so I don't have to worry and can devote my time to my girl.

Nationwide has been the best thing I… Nationwide has been the best thing I could have ever done for my 3 dogs. They are timley, friendly and ensure my pets are protected. Customer service is excellent!! Thank you for helping me keep my fur babies healthy!!!

Complete nightmare!! Complete nightmare!!! I wasted my money. I purchased the wellness plan and tried to have a routine dental cleaning done. After I filed my claim, four months later and multiple phone calls it was denied because the dog had mild tartar. All dogs have at least mild tartar. Nothing else was done except a simple cleaning. However, the mild tartar was labeled a “pre-existing” condition, and I was denied reimbursement. This is absurd that a simple cleaning could be denied under the wellness coverage. I wish I never agreed to have my payroll deductions for months for no effective wellness benefit, although this was promised numerous times by the sales rep. Do not waste your money or listen to slick sales people. This company sucks.