Great Company Thank you for making your website easy to use and easy to understand. We like the policy choices you offer, and always choose the premium as one does not want to be stuck in a foreign country uninsured. Your service is wonderful and Generali is the only travel insurance we would buy.

Four of us spent about 3 hours trying… Four of us spent about 3 hours trying to make a claim for a cancelled flight. The site would not let us log in for over an hour. The online chat bot simply directed us to the site we were trying to access And no, they don’t have anyone to call. Hopefully they actually pay off on the claim but that is generali yet to be seen.

I have not received the printed copy of… I have not received the printed copy of my plan as requested. Please send immediately.

Travel insurance couldn’t been more… Travel insurance couldn’t been more easy to get than Generali. Just answer the easy questions and click on the coverage plan you like. Prices were cheaper than other companies that I looked into. I always choose Generali whenever I need travel insurance.

Medical issue I was unable to travel at the last minute because of an unforeseen medical issue. I placed a claim and uploaded the required documents. I was told a doctor’s note was not satisfactory and needed to submit a physicians statement which I did both on their website and via email. They then finalized my claim with no further explanation. I cannot now get either phone or email response to my questions. Generali promptly processed my claim and forwarded payment after I gave them a one star review on Trustpilot. I question why the same prompt service was not available initially.