Very good Because we have not, thankfully, had reason to claim on our holiday insurance, I cannot comment on that part. I rang insurewithease, spoke to Abby, who was friendly, helpful and efficient. She explained everything concisely, answered our questions fully and we purchased our policy. I cannot fault the purchase process.

Excellent service Excellent service, online website easy to use and follow. All correspondence received extremely quick via email. I made a mistake on one name in error so I emailed them to correct , that responded with 24 hrs to say all done and sent new paperwork out .. fast and brilliant so far !! We don’t go on holiday until July 2023

Took 2 payments - not responding When booking on line, refused first card leading to payment being made on a second card at which point policy confirmed - only to find out BOTH accounts debited. Rang as soon as I realised (same day) and following week - spoke to staff who said they would resove but haven't. Noone now answering phones - have totally lost faith and want to cancel AND get both refunds

Good, but watch T&Cs Good tool for building your policy from scratch and adding add-ons. There is an add-on for everything, which suggests the basic policy covers almost nothing.. Last year renewal happened without asking me for confirmation. This year renewal was 60% more expensive and had add-ons I didnt remember choosing, so I build a new policy again that only reflects my needs. It does feel like upselling a lot of time. Havent made any claims yet so cant tell how that works.

I hope I don't have to claim on this policy! Easy to purchase. However no documents recieved through post although I'm sure I selected this option. The emergency medical phone number should be readily available on all documents, especially the policy schedule (downloaded) but it wasn't! Had to Google for number. Hope I never have to contact or claim.