IMPOSSIBLE TO CLAIM IMPOSSIBLE TO CLAIM - I would strongly advise to get insured with a reputable provider. We bought a policy, and had to cancel a trip due to a childs illness. The company doesnt respond to correspondence or request for important information and just delays the process. We have provided - proof of purchase, proof of no-show, proof of cancellation and medical records and still nothing. Please AVOID!

Original cover read well Happy with everything else, but the policy when \I was looking was to cover Covid, however, when purchased & printed, the same print stated that it wasn't. Although I only visit family I will always take out insurance, even though I have never made a claim. Peace of mind is what I always look for & insurance that does what it originally says. As luck has it ,I still didn't need it.

I hope I don't have to claim on this policy! Easy to purchase. However no documents recieved through post although I'm sure I selected this option. The emergency medical phone number should be readily available on all documents, especially the policy schedule (downloaded) but it wasn't! Had to Google for number. Hope I never have to contact or claim.

Paid for insurance for a trip to China. Scammed. Paid for insurance for a trip to China. The trip was cancelled and it had only been 13 days since I paid for the insurance, I contacted them and they took a day to reply. They advised me that because it was outside of the 14 days I couldn't get a refund, even though I emailed within the 14 days. Luckily in the UK we have something called the postal rule so I'm currently in the process of suing them. Bare this in mind when using them, they seem like an extremely fraudulent company. Update: They've asked me to contact them which I won't be doing as I've already tried that multiple times, strange that once a review is written they jump on it. Trustpilot allows you to request my phone number, if you want it you can do that.

Easy to use website with lots of… Easy to use website with lots of different companies to buy policy from. Prices seem very competitive. My holiday isn’t until November so hopefully the policy I chose will be fine.