Chris Vargas
GBSlimy Champion Car Warranty...Crap! Do not buy into this company! Everything you read is correct and when you see a reply or positive post it means its fake. I'm being burned by Jack Taylor and his crew as we speak. They will not answer calls or emails and whoever owns this company is the slimiest of the human race.
James Nichols
GBEasy and fast claims process I've had a policy with Champion since last year on my Hummer. Luckily, it's a pretty reliable car and only a few years old so I haven't needed to use this policy till recently. Anyway, recently the engine started overheating, so I took it in to be serviced. The mechanic advised me the issues stemmed from oil leaks and the head gasket had to be replaced. It was a huge expense, but I had him send the estimate to Champion. My claims agent (I believe his name was Jack Taylor) got it approved the next day and he paid the mechanic directly once the job was done. I'm very satisfied with the coverage and service I've received thus far, and would recommend this company.
NIck S.
GBAnswer you phones and reply to emails Very hard to get incontact with anyone. Once you do get to talk they will most likely send you to a voice mail and will not hear from anyone one, after that, when you call you sit on hold tell the line goes dead. But if you call with a different # they will answer and then send you to voice mail. So there is no issue with the phone system, they just block/put you on a no answer list. They will not authorize even a 1/4 of the price on the parts as I have also seen on other post here. Also if you call, instead of pressing 1, 2, or 3, use ext 702-708 to get directly to people and be able to leave messages
Richard Alfaro
GBI’m a current policy holder I’m a current policy holder, stay away from this company. It’s been 2 weeks and I still can’t talk to the person that approves or declines the claims. Costumer service has told me twice that someone will reach out to me and nothing. My car got messed up and from all the parts that had to be replace only one part was suppose to be covered by them and even then my claim was denied. I’ve called over 50 times, about 40 of the times I’ve called it says I am #1 in line but as soon as my call reaches a 5mins wait it automatically hangs-up the call. I got about 6 more payments on my policy, if they couldn’t cover this simple problem how can I trust them that if my engine or trans will be cover in the future. Oh, and by the way, I have their top tier Gold Membership.
Lester Craig
GBTimely and courteous service I'd like to thank champion for making my recent experience quick and easy. I have their policy and took my car in because it was giving me a bumpy ride. Mechanic communicated with Champion and told them the engine mount needed replacing. Champion approved and payed the shop directly and promptly. Great customer service especially from Michelle Perry.