I’m a current policy holder I’m a current policy holder, stay away from this company. It’s been 2 weeks and I still can’t talk to the person that approves or declines the claims. Costumer service has told me twice that someone will reach out to me and nothing. My car got messed up and from all the parts that had to be replace only one part was suppose to be covered by them and even then my claim was denied. I’ve called over 50 times, about 40 of the times I’ve called it says I am #1 in line but as soon as my call reaches a 5mins wait it automatically hangs-up the call. I got about 6 more payments on my policy, if they couldn’t cover this simple problem how can I trust them that if my engine or trans will be cover in the future. Oh, and by the way, I have their top tier Gold Membership.

Great company I bought a Champion policy in May for my Maserati Ghibli and spoke to Kyle, who was very helpful and came up with a policy that would fit my needs. Back in July I noticed my car started to jerk when I'd step on the gas. Brought it into the mechanic and he told me it needed a total transmission replacement. I was so glad I had this policy then, Champion paid the full price on the repair. They've been completely professional and punctual with my every request and I'd recommend them to anyone needing an extended warranty.

Communicative and helpful I have a policy with them both on my car and motorcycle. Been with them about a year now. They recently covered my claim on the differential for my car. From start to finish the claim got paid by them and I was on the road again within a day of when I brought it into the dealership. I appreciated their prompt communication

Answer you phones and reply to emails Very hard to get incontact with anyone. Once you do get to talk they will most likely send you to a voice mail and will not hear from anyone one, after that, when you call you sit on hold tell the line goes dead. But if you call with a different # they will answer and then send you to voice mail. So there is no issue with the phone system, they just block/put you on a no answer list. They will not authorize even a 1/4 of the price on the parts as I have also seen on other post here. Also if you call, instead of pressing 1, 2, or 3, use ext 702-708 to get directly to people and be able to leave messages

BEWARE DON"T fall in to their sale… BEWARE DON"T fall in to their sale pitch. I bought Gold tier level and pay in full for deep discount, took me 5 months to used the voucher for vehicle maintenance and submit the claim for it. No response about the claim since February 1 st so I try to call since April1st the line will pick up put you on hold and then drop. Email them every day.... no response. From what I read the other reviews, look like they might be out of business or still trying to correct the money as much as possible. I am filed complaint with FTC and FBI.