Richard Alfaro
GBI’m a current policy holder I’m a current policy holder, stay away from this company. It’s been 2 weeks and I still can’t talk to the person that approves or declines the claims. Costumer service has told me twice that someone will reach out to me and nothing. My car got messed up and from all the parts that had to be replace only one part was suppose to be covered by them and even then my claim was denied. I’ve called over 50 times, about 40 of the times I’ve called it says I am #1 in line but as soon as my call reaches a 5mins wait it automatically hangs-up the call. I got about 6 more payments on my policy, if they couldn’t cover this simple problem how can I trust them that if my engine or trans will be cover in the future. Oh, and by the way, I have their top tier Gold Membership.
Lou Repassy
GBChampions in Customer Service It was an absolute pleasure talking with Jack Taylor, Michelle Perry, Lawrence Andrews, and Tim Parker regarding the Champion Car Warranty for my 2015 Ford Fiesta. These four associates are sincerely interested in customer satisfaction. They had wonderful personalities, very personable, actively listened, extremely knowledgeable and provided prompt follow up. My vehicle is in great hands with Champion Car Warranty. Jack, Michelle, Lawrence, and Tim are definitely Champions in customer service!
Tim Jimenez
GBGreat motorcycle coverage Bought a policy from Kyle on my Harley Davidson motorcycle. He totally understood what I needed from an extended warranty and got me a plan that fit that. It even included the rim and tire coverage, which was a great deal. I had to file a claim for a bent rim it sustained recently and it was a fast painless experience, they paid it out promptly. So far I'm very happy with them and they've been completely open, honest, and trustworthy.
May Conti
GBBEWARE DON"T fall in to their sale… BEWARE DON"T fall in to their sale pitch. I bought Gold tier level and pay in full for deep discount, took me 5 months to used the voucher for vehicle maintenance and submit the claim for it. No response about the claim since February 1 st so I try to call since April1st the line will pick up put you on hold and then drop. Email them every day.... no response. From what I read the other reviews, look like they might be out of business or still trying to correct the money as much as possible. I am filed complaint with FTC and FBI.
Travis Lowe
GBCommunicative and helpful I have a policy with them both on my car and motorcycle. Been with them about a year now. They recently covered my claim on the differential for my car. From start to finish the claim got paid by them and I was on the road again within a day of when I brought it into the dealership. I appreciated their prompt communication