Great Insurance company Great Insurance company! We bought a purebred maine coon and he came with 1 month trial pet plan insurance. Firstly wasn't sure if I need to buy it permanently but decided to go ahead and never didn't regret it. Little bit pricey but if your pet is unwell often it very helpful. We have life cover and dental which is great. ( as our kitten has juvenile gingivitis and I know he is covered for dental treatment and we do not need to worry about money). Easy communication, quick respond, quick payment. Recommend for sure.

Hassle free! Pet Plan are easy to contact by telephone. Their call centre staff are most helpful. Claims form easy to fill out. Settlement was completed quickly. The whole process was without hassle. The best thing about Pet Plan is that we are able to give Mia our dog the best treatment possible. Thank you.

Save your money Save your money. Despite spending $1200.00 per year for insurance, Petplan finds a way to deny submitted claims. Recently submitted multiple claims for an ailment documented by my vet as unrelated to any previous condition. Petplan decided the ailment was a pre-condition and denied the claim. Asked the supervisor Don to kindly speak with my vet for a clearer explanation…obnoxiously declined. Found plan to be obstructive and self serving.

My insurance premiums have risen… My insurance premiums have risen excessively (over £200 this year alone (never claimed in 5 years) won’t budge on premiums so I informed them that I would not be renewing the policy when it was up in a few weeks time. Will be putting any savings made in our new policy into a savings account for any potential vets fees.

Last year we purchased a Burmese kitten… Last year we purchased a Burmese kitten from a registered breeder in NZ. The kitten came with one month's insurance with Pet Plan. Unfortunately our kitten became unwell soon after we got him home. He had three acute viral infections and needed two nights acue treatment at the vets. When we went to claim the $2000 from Petplan- they declined stating the kitten became unwell on day 6 and their cover did not kick in until day 7. They did not reconsider in spite of correspondence and support from our vet.We informed the breeder who has now changed from Petplan. WE WILL NEVER DEAL WITH PETPLAN AGAIN.