Sarah Hill
GBBamboo was able to cover us for an… Bamboo was able to cover us for an older house when others could not. The process was super easy.
Larry Why
GBWhat homeeverything said plus more I went through policygenius looking for a California homeowners insurance policy because AAA is a garbage insurance company. Oh my god speaking of garbage insurance companies: Bamboo - make sure you read homeeverything's review about how they don't want to pay legit claims. Before they issue coverage, they string you along. make you jump through hoops. take a bunch of pictures. they also said I could get a home inspection without any guarantee that they would write a policy. Now why would I pay $450 for a professional home inspection only to have some crappy insurance company say sorry. Avoid this scammer Chinese insurance company at all cost. Forget about 15 pictures of the interior of my house and they want more pictures they're just collecting information on American citizens. Hey cheap insurance company why don't you send just an inspector out and have him look at the house instead of make me do all the work?
Lauren Finton
GBDaniel was great Daniel was great! Very responsive and helpful
Dennis B
GBConfirm Coverage First? I contacted your company regarding homeowners insurance early December with my given address and zip code. Your agent Raul contacted and confirmed you would cover my home. We started the process and he even got it approved through the under writers. He called me to confirm the process for coverage was ready and he sent me the docusign paperwork to my email for insurance confirmation. Once again I confirmed with him that this was full fire coverage for my home and he confirmed with me it was. I was incredibly thrilled to hear this considering it’s almost impossible to find home owners insurance in the California urban interface anymore. Upon sending me the contract he called me a couple minutes after to tell me he looked at the map and said my address fell under an area you did not cover so just disregard the email!!! How do you lead someone on to believe they are covered for this long of a time even after being asked multiple times that it is not an error? This should be something done on day one of request. I lost multiple weeks of trying to shop for a different carrier with the belief that you would be covering my property. This is completely unprofessional and shows a complete lack of knowledge of the job. Then to top it all off he had the nerve to ask if I would still be interested in a quote from him for DIC still! Why would I trust this guy to handle anything for me at this point? I am absolutely disgusted with the way this was handled by your employee and I hope it’s not a representation of how you do things there.
Rafael Olivas
GBExcellent service Excellent service! Kyle was extremely patient with my technical shortcomings. Bamboo beat all other insurance companies’ rates.