Amazing Company, even better customer care team. Amazing. Absolutely the best customer service experienced in my entire life. Quick, painless, understanding, and most of all, capable of doing something about the issue I was experiencing. Top notch, from bottom to top. The insurance is unfortunately not available where I am currently, but had it been, I would still be a loyal customer for not only the value, but most importantly, the service.

Canceled my policy Tried canceling my policy for 2 months because found better deal at The Hartford. Had to send declaration page, hand written note stating reason of cancelation for the to "review". I was told that my new policy had to be same or better in order to get canceled. Now I have to wait THREE WEEKS before I get my money back, because that is their company policy.

Horrible company violated my rights and… Horrible company violated my rights and I have no doubts they will violate yours all well . I’m filing a lawsuit if they deny my claim for not properly handling my claim.

How does this place on “trust” have a 4… How does this place on “trust” have a 4 and above rating, highly doubt they’re real reviews from actual clients. This insurance is a headache, they don’t answer! Those assigned to claims don’t care and will continue to dodge your call. Your client hit my car and you guys have been handling my claim poorly. Is this some sort of insurance fraud.

I was in a car accident 2 months ago I was in a car accident 2 months ago! My car is a total loss! This insurance already took the car and im still paying for it! I haven’t received my total loss pay out! Not sure what is taking sooo long but once I do im switching insurances! This is absolutely ridiculous all the money I’ve paid to this insurance and how quickly they are to charge but when it comes to paying me they want to take their sweet time! I’ve been more than impatient and im done I’ve lost my patience and they’re about to loose me as a customer! Also i cant forget they never answer!!!! Like what is the point of having a “customer service number” if your never going to answer! I leave a voice mail with my case number and my call never gets returned!