Canceled my policy Tried canceling my policy for 2 months because found better deal at The Hartford. Had to send declaration page, hand written note stating reason of cancelation for the to "review". I was told that my new policy had to be same or better in order to get canceled. Now I have to wait THREE WEEKS before I get my money back, because that is their company policy.

Customer service Pauline Holloway was amazing and knows her stuff, she knows what she’s doing. Very professional and friendly. I would like to add something for the company that they’re making our system not to be compatible so we don’t make a payment online so we pay there $8 fee so they make more money which is not fair specially during these times we are going through with covid19.

Horrible experience with this company Horrible experience with this company. Two days after filing accident claim they told me they didn’t even talk with another party and no definite answer when their claim investigation will be complete. Their claim email box is not working and bounces back. The claim adjuster Shakira Brooks was supposed to contact me but never did, her phone would not answer and when finally she picked up she was very rude.

I was late on my payment and wanted to… I was late on my payment and wanted to reinstate it. Martha gave me total confidence with the process and how she could help. I appreciate the patience and amazing attitude she had.

Great Service Experience I had inadvertently allowed my ins policy to laps and called Anchor General since I couldn't pay the bill on the website. After a few minutes, I was greeted by Ms. Pauline Holloway. She was very professional and courteous, and all round, it was a pleasurable(dare I say FUN?) experience.