customer
GBI haven’t received email yet for proof… I haven’t received email yet for proof of insurance as requested but received survey? Also poor reviews due to not supporting iphone on your website.
customer
GBCustomer service Pauline Holloway was amazing and knows her stuff, she knows what she’s doing. Very professional and friendly. I would like to add something for the company that they’re making our system not to be compatible so we don’t make a payment online so we pay there $8 fee so they make more money which is not fair specially during these times we are going through with covid19.
Heidi
GBHORRIBLE COMPANY I have never in my life experienced such horrible experience with a company. We waited for months to get the process going after our accident. Now after the claim was approved our car has been in the shop for 3 weeks and Anchor is not responding to anyone. We have a new baby and have stressed that we need a car and they are ignoring us. I am in shock and very upset by how poor this organization is.
Jacqueline
GBGetting Clarification & Reassurance I called anchor to get information or clarity re: offer to transfer coverage. I spoke to Pauline. She answered all my questions regarding the matter and then some. She was very professional, courteous and patient from beginning to end. I feel more comfortable about choosing anchor for my automobile insurance.
customer
GBAmazing Company, even better customer care team. Amazing. Absolutely the best customer service experienced in my entire life. Quick, painless, understanding, and most of all, capable of doing something about the issue I was experiencing. Top notch, from bottom to top. The insurance is unfortunately not available where I am currently, but had it been, I would still be a loyal customer for not only the value, but most importantly, the service.