How does this place on “trust” have a 4… How does this place on “trust” have a 4 and above rating, highly doubt they’re real reviews from actual clients. This insurance is a headache, they don’t answer! Those assigned to claims don’t care and will continue to dodge your call. Your client hit my car and you guys have been handling my claim poorly. Is this some sort of insurance fraud.

Horrible experience with this company Horrible experience with this company. Two days after filing accident claim they told me they didn’t even talk with another party and no definite answer when their claim investigation will be complete. Their claim email box is not working and bounces back. The claim adjuster Shakira Brooks was supposed to contact me but never did, her phone would not answer and when finally she picked up she was very rude.

Customer service Pauline Holloway was amazing and knows her stuff, she knows what she’s doing. Very professional and friendly. I would like to add something for the company that they’re making our system not to be compatible so we don’t make a payment online so we pay there $8 fee so they make more money which is not fair specially during these times we are going through with covid19.

I haven’t received email yet for proof… I haven’t received email yet for proof of insurance as requested but received survey? Also poor reviews due to not supporting iphone on your website.

Getting Clarification & Reassurance I called anchor to get information or clarity re: offer to transfer coverage. I spoke to Pauline. She answered all my questions regarding the matter and then some. She was very professional, courteous and patient from beginning to end. I feel more comfortable about choosing anchor for my automobile insurance.