B.D.
GBAsked for the payoff amount Asked for the payoff amount. Received a number which was wrong. We asked them to review and let us know where the difference comes from. So far it has been over 3 months. Still haven't received it even after sending several reminders on the subject.
BROWN, WILLIAM A JR
GBCustomers should be more informed of…Better communication!!! Customers should be more informed of the long time lapse between account payoff and the documents that they receive to put the titled equipment they need to put road equipment to work. Better communication by Zach, specifically. Make customers aware that down payment and payoff must be made with funds transfer or cashier's check to avoid a 21 day hold on the process and transaction.21 days of down time may not be an issue with large companies,but to individual owner/operation
Julie
GBFull experience with Engs Our multiple experiences with Engs have been very smooth and uneventful which makes our steps along the way much easier. Thanks to Ty Willis, he always gets the job done efficiently and fairly!
JOHNSON GROUP OF KY LLC
GBWe are a startup company We are a startup company! We were able to get financed for new dump truck with very little documentation. We contacted several financial institutions by phone and receive same response each time (we do not finance startup companies). Very pleased with the results.
J & J GRAY TRANSPORTATION LLC
GBButthurt if paid off early! Getting the loan is great. Quick. Fairly easy process. BUT, after paying a loan off early, ENGS is a pain trying to get the title of the paid off equipment. I'll be using different lenders just because of this. I usually sell my equipment when it's still worth some money, not wore out. I was under investigation due to this timeframe. If ENGS has the money, release the damn title.