I paid for insurance I never received I have had three Eversurance agents working with me and only one of them every ever responded to emails or phone messages, although even she didn't resolve my problem. My plan was supposed to start on 1/1 but it was never activated. They had no problem taking my money, but my daughter and I have not had coverage for three weeks. Thank God I didn't have an accident because my family would have had to pay for it out of pocket.

Eversurance set up an automobile policy… Eversurance set up an automobile policy for us through Progressive Insurance. We supplied paperwork to our agent Sammy Bond did not put the paperwork through. He has now LIED about the paperwork and is refusing calls, and refuses to fix the situation. This has hurt our family in major ways and he knows it.

Hundreds of spam calls from this… Hundreds of spam calls from this company.

I had switched to a Medicare Advantage… I had switched to a Medicare Advantage Cigna plan through their company. It turns out that Cigna is an HMO, not a PPO. So I called them back to possibly line up a separate dental PPO with a different company as a supplemental. "Naiya" highly recommended the "Humana Plus" program to meet my dental needs. After doing research, I found out that for the first year in this program, I would have paid over $1,700 for the first year for a cleaning with xrays and one crown without the buildup included and nothing else. My current Cigna plan can do all of the above work for only $490. How could they possibly, in good conscience, recommend such a ripoff to a senior? To me, this is medical insurance malpractice. I will never use this company again. Attention to all seniors: Do your homework before you sign up for any insurance with this company! I guess since they did not present any other PPO dental plans that I would just agree to being ripped off by "Humana Plus" plan?

My agent Taylor Boyd is an exceptional… My agent Taylor Boyd is an exceptional customer service representative. He made sure I understood everything he was doing. He took the time to answer my questions. He used empathy He thanked me for calling and made sure I was satisfied before ending the call