I am a retired legal assistant well… I am a retired legal assistant well used to research. I researched over 30 pet insurers prior to insuring my Baby Bear with Trusted Pals. I choose them because they actually insure routine things no one else covers. So far, i have submitted no claims, but i do have a bill for 6 months of flea and tick medication vet prescribed and understand it is covered so i would be happy to upgrade my review and let you all know how it goes. I have told alk my friends and Papillion breeders about Trusted Pals too and hope they join the Trusted Pals family with their fur babies.

Took them months to approve my claim Took them months to approve my claim, which just went straight into my deductible, so I'm still basically just out of pocket. Pet insurance is never worth it, folks.

Cancelled pet insurance for same reason… Cancelled pet insurance for same reason as poster below. Feeling robbed of thousands of dollars with only 1 ever claim reimbursed. They mailed me a letter to an invalid address and that was their ONLY means of notification re: discontinuing service. Took my dog to the vet, (ofc after their termination date) since I had no knowledge of insurance termination and now these things will be considered pre-existing. Realllly cool.... terrible business

Not-so-Trusted Pal “Trusted Pals”. What an ironic name for a company so untrustworthy. In 2021 we enrolled our senior dogs, paid our monthly fees on time, but were sent a cancellation notice in early 2023. They kicked us off because they were “no longer covering pet insurance”, YET they are still in business with no end date. And we and our senior dogs with preexisting conditions are screwed. This company is unethical and there need to be consequences.

Great Choice After reviewing many insurance plans, we decided on TrustedPals and are glad we did. The rates are reasonable and cover many things. We included the Wellness Plan which came in very handy when our adopted dog needed to be brought up to date in all her shots and to have her spay surgery. TrustedPals quickly approved the claims and deposited the funds directly into our account in a timely manner. I would like to be able to see our claims on our account when we log into the website. Hopefully that will possible soon.