J T Ullrich
GBThe customer service person Matthew… The customer service person Matthew Perez handled himself very professionally, he answered all my questions and secured my business. This is my second Warranty Direct Contract, even though the contract price quoted was raised due to a Super Charge not listed. He did a great job and was persistent to gain my business. A job well done.
K D
GBRevelos Auto Repair Partners are Hard to Find One auto service provider declined to work on my car if I wanted to use Assure Guard as they had not heard of this company. After I had to take my car to a dealership, the dealership rep said that they were on hold for a while before getting to someone. They said that they payment terms were not customary to what they see with other warranty programs. It was obvious the interaction the rep had with Revelos (Interstate Assure Guard) was not what he is accustomed to.
David Hartman
GBAfter almost a year of paying premiums After almost a year of paying premiums, my car developed a brake line leak. The repair cost almost $500 and Warranty Direct paid nothing!! What good is insurance if its goal is to collect premiums and not pay for repairs?!? Maybe instead of a warranty I should have purchased stock!!
Kyle Whit
GBWorst warranty company out there This company will do anything they can to deny illegitimate claims. We have diamond coverage on our camper and had a broken / defective part that caused a major water leak and we were not able to use the water at all until the repairs were done (which were done after hours and therefore, could not get it "pre-approved"
David Tackett
GBWaste of money Waste of money! I extended my vehicle loan 3 months due to being out of work because of the corona virus. After this I was involved in an accident, the vehicle was totaled, my insurance paid out the estimated value of my car, but because I extended my loan, my gap coverage was denied stating if I made my payments on time the vehicle would have been paid off with the remainder of what was left on the loan. Bad business, not sure what I paid for if anything.